9th Annual Phoenix Area Sjogren's Walkabout

Thank you to everyone who came to see us in Phoenix at the Sjogren's Walkabout. Our very own Dr. Campbell is an Ambassador for the Sjogren's Foundation and we were a major sponsor for the event. We had a great time and loved the opportunity to support Dr. Campbell, the foundation and it's members. None of our pictures turned out very great but I am posting a few anyway!

2013 End of Year Customer Satisfaction Survey

Please take a few minutes to help us improve our business so we can continue to help you improve yours.....

Thank you -
Howie and Tom

http://survey.constantcontact.com/survey/a07e8keqbophoadfnf8/start

Stay Medicare Compliant

Staying Medicare Compliant

Dr. Richie has advised us that there has been an increase in failure rates in random Medicare pre-payment audits in Region D for all custom AFO devices for codes L-1940 to L-1970. The below is the required documentation you will need.

1. All in One Medication Necessity Document

2. Copy of Noridian DME Justification D dated August 2013, pages 101-103.

3. Required documentation you will require if audited:

a. Prescription for the device

b. Chart notes which indicated the medical condition and reason an AFO is needed for the condition (diagnosis)

c. A document indicating the reason a Custom vs. Pre-Fab device is needed

d. Proof of service (receipt)

It is important to note that the audits are for pre-payments, no penalties or fines/punishments for providers, the claims were just denied.

If you need help or have questions, please contact us at 1-888-523-1600 or email us at contact@comfortfitlabs.com.

We will be sending all of our Richie Brace accounts a copy of the All in One Medication Necessity Document and the Copy of Noridian DME Justification D in the mail. 

Walker Sale Extended

We have extended our summer Walker Sale through October 31st. Save 10% on our Premium Walker and our Premium Air Walker. Don't forget about our night splints - always free shipping when you buy 10 or more.
Visit our website for more detailed product information and if you have any questions call Customer Service at 1-888-523-1600.

More Shipping Options & Always Free

We have another shipping option available to you for your custom foot orthotic orders. In addition to our current FedEx ground service, we now offer pre-paid USPS labels that can be printed from our website or shipped to your office if you call and request them through Customer Service. With USPS you can still track all of your packages. We have tested the service and found it to be as fast as our other carriers. Additionally, this option can be easier for your office staff since they can give outgoing packages to your mail carrier instead of requesting a pickup.

If you do not currently have a login/password for our order status program on our website, please contact Randee at 1-800-773-2699.

Make friends with your postal carrier!

APMSA

ComfortFit Orthotic Labs, Inc. is now a member of the APMSA Corporate Advisory Board.

Custom Shoes Now Available

We now have four different styles of custom shoes starting at just $225.00
Visit our website for product pictures and detailed product information.
You can download the prescription/order form from our website too.
Hiker, WorkForce, Dress and Diabetic are the four styles.
All modifications available